F.A.Q.

Frequently Asked Questions


Work related questions

  1. Do you accept outsourced work?
    Yes we do.
  2. Can you do couple of mockups before we decide to hire you?
    The approach you are pursuing is one that seriously compromises the quality of work you are entitled to and also violates ethical standards in the communication design profession. So the answer would be no.
  3. Can you make turnarounds in 24h?
    It depends on the work scope and complexity, though it’s possible. Just be advised that in such cases prices are doubled.
  4. How many design iterations do you deliver?
    Usually up to 3. In case of identity/logo design, we allow up to 6.

Payment related questions

  1. Do you accept PayPal?
    Yes, through 2checkout.com.
  2. What type of payments do you accept?
    Wire transfer (preferable) and 2checkout.com.
  3. Are money transfer fees included in the price?
    No.
  4. Do you take an advance before you take the project?
    Yes, 50% deposit payment is required prior to start. In case of larger projects/budgets, we can negotiate advance payment percentage.
  5. Why do I have to pay an advance?
    To be sure that you are serious about the project, and to ensure that the work involved into developing the initial concepts is paid for regardless of the outcome.
  6. How do you handle rest of the payment?
    In case of larger projects/budgets, throughout the project. Otherwise, you will release the rest of the payment once we finish and deploy your project.
  7. How do you charge?
    We prefer to charge on per project basis. However, if you would rather like to be charged by the hour, we do not object.